General FAQs

No! We accept drop-ins any day or time.

Online booking for admission is available. Available for future days only. If it’s the same day, just come in. Booking online offers a 5% discount. See our pricing page!

Every person entering our facility is required to have completed a waiver form.

This includes:

  • All climbers
  • Parents supervising kids, even if not climbing
  • Any person entering the facility for any reason

Waivers can be done ahead of time on the website. Use the link at the top of the page. Once completed, we will be able to pull it up when you arrive. No need to print it out.

For minors ages 17 and under, the waiver must be signed by the own parent or legal guardian.

Yes, anyone entering the facility must check-in at the front desk and have a waiver on file.

  • Kids ages 13 and under require adult supervision.
    • 1 non-climbing adult can supervise up to 3 kids.
    • 1 climbing adult can supervise up to 2 kids.
  • Infants up to 18 months old may enter free of charge if not climbing.
    • Non-climbing infants still count towards the supervision ratios mentioned above.
    • Strollers are permitted, weather and space dependent
  • Kids ages 5 and under receive 20% off on Admission and Memberships, and rentals are provided for free.
 

Get all the information you need for you first visit with the link below.

Plan your First Visit

We allow one supervising adult per child (ages 17 and under) to be in the facility complimentary.

Additional spectators would have to pay for admission.

Every person who is climbing must pay for admission, or have a membership, use a punch card, etc.
 
Entry for a person not climbing is permitted for:
 > An adult supervising a climbing minor
  • This is limited to a 1:1 ratio adult:minor*
  • Minor is ages 17 and under
  • Adult Supervisor is ages 18 and up
  • Minor must be climbing to provide entry for the supervising adult
  • *Etobicoke location only: this ratio is adjusted during off-peak hours to allow 2 adults per minor. Limited to Mon-Fri check in before 4pm or Sat-Sun check in after 6pm.
Entry for a person not climbing is also permitted for:
 > Non-walking infants (under 18 months)
  • Infants to 18 months may enter free of charge
  • Strollers are permitted, weather and space dependent
  • Non-walking infants do not provide entry for a supervising adult, since the infant is not climbing
  • Kids ages 18 months to 5 years receive 20% off admission, and rental climbing equipment is provided complimentary
 

Top rope tests are complimentary, available any time, and do not require advance booking. Ask Guest Services when checking into the facility.

  • Call or email in advance to confirm the date and time requested
  • Lead tests take about 30 minutes with 2 people.
  • You are required to have all of your own equipment: rope, belay device, locking carabiner (unless using the Edelrid Pinch or other belay device that clips directly onto harness)
  • We allow most belay devices. Please ask ahead of time if you are not sure. No Munter Hitch!
  • Cost $10+HST per climber
  • Gold Members $5+HST per member
  • Complimentary for Boulderz Lead Course participants and Multi-Gym Gold Members

Get all the information you need to know for you first visit here:

Plan your First Visit